Before you start looking for your new home, work out your budget (list all your income and expenses to see what you can afford to pay). You will need to save a deposit, normally a month’s rent in advance.

If after viewing a letting’s property with Normie & Co. and wishing to proceed, the following steps will follow:

  1. We will issue you a with a Pre-Application Enquiry Form. Please be aware that completing this form does not constitute an offer for the property, however it allows a Landlord to assess suitability, as some properties have restrictions.
  2. If successful a Holding Deposit* (equivalent to 1 Week’s Rent) will become due and formal referencing will begin. Do not give notice on your tenancy, if applicable, until your formal rental application has been processed and approved.

Tenant’s Helpful Guide to Renting

As one of the areas largest local letting experts, we’ve put together some of our top tips and advice on how to find a property to rent that ticks all your boxes. So whether you’re looking at renting for the first time, or you’re currently renting and need some advice, we’re here to help.

Finding an area

It’s really important that you do your homework on locations. Picking where you want to live shouldn’t be taken lightly and you need to factor in three important things.

Transport links

How easy is it for you to get from A to B? If you’re moving to an area that has poor transport links then you may end up worse off!


What’s around? If you’re moving from a thriving, highly-populated area with amenities that are within walking distance to an area with not so much around, take into account the travelling time and associated cost in getting to places such as your local supermarket.

If you don’t own a car, you should have a good look at how much public transport would be to get to the stores that you need. Find out how easy it is to get signed up to a doctors surgery and a dentist, some areas have a long waiting list and it’s always good to be completely in the know before moving.


If you have children, then schools will be one of the most important parts of the move. Will they still be able to attend their current schools and if not, which schools in the area have the best OFSTED rating?

Book a viewing

If you find a property you like, try to book a viewing as quickly as you can. The lettings industry is very fast moving and in some areas, properties can be let just hours after coming onto the market.

Our agents are extremely flexible and want to help you find the property that works for you. They’ll arrange a time that is mutually agreeable for you to view the property, and they will come around with you to answer any queries or concerns you might have.

It’s important to remember that our team are local people, they know the area like the back of their hand, and if you want to know a bit more about the local area, just ask – we’re always more than happy to help.

Rent Deposit (sometimes known as Rent Bond)

The deposit remains secure during your tenancy period, and you’ll be made aware of where it is held. Background checks include contacting your employer and previous landlord.


Once you have comfortably moved into your new home, it is always beneficial to understand what your responsibilities are as a tenant, as well as what you should expect from your landlord. Below you’ll find some guidance on what falls under the tenant’s responsibility, and what falls under the landlord’s responsibility.

logo-image Rent: This is one of the tenant’s biggest responsibilities. As part of your tenancy agreement, you agree to pay your rent on time each month. Defaulting in rental payments could damage your deposit and future tenancies.

logo-image Right to rent: It is the landlord or managing agent’s responsibility to conduct a check to ensure every tenant has the right to rent in England. This check is also carried out on anyone over the age of 18 that will be living with you.

logo-image Bills: Unless stated otherwise, it is the tenant’s responsibility to pay bills, this includes water, gas and electricity. A tenant must also pay Council Tax, TV license and may need to pay for a phone line and internet/TV packages if required. It is also important that a tenant checks their tenancy agreement to ensure they don’t have to pay any additional charges such as community charges.

logo-image Maintenance: It is the landlord’s responsibility to ensure that any maintenance issues that have been reported by the tenant are taken seriously and are fixed within a reasonable timeframe. A landlord must also ensure their property meets all of the correct gas and electrical safety regulations. The Fixflo system of reporting any maintenance issues ensures the prompt and

logo-image Responsibility over visitors: It is a tenant’s responsibility to ensure that their household, or visitors to their household behave in a respectful manner. Antisocial behavior could lead to eviction of the tenant.

logo-image Gain permission: It is imperative as a tenant that correct permission is sought before making any changes to the property. This is also required if a tenant wishes to run a business from a rented property.

logo-image Access: A landlord must leave a tenant to live in their home without interference. A landlord must gain permission to enter the property and may not enter the property without giving the tenant prior notice and arranging a mutually agreeable time.

logo-image Moving out: It is the tenant’s responsibility to ensure that the property is returned to its original state. We always recommend having the property professionally cleaned upon exit to ensure that the deposit is returned in full.

The tenant’s belongings should be removed from the property and all that should be left are fixtures and furnishings that were in the property when the tenant moved in.


In some instances a Guarantor may be required. If this is the case the Guarantor will be referenced and subject to a credit search in the same manner as the applicant and must be able to show sufficient income or savings to cover the rental payments in the event that the tenant defaults for whatever reason. A guarantor needs to fully understand what’s involved. A guarantor is a third party who agrees to pay the rent if the tenant doesn’t pay it. A landlord can ultimately take legal action to recover any unpaid rent from your guarantor. There is a legal requirement for a guarantee agreement to be in writing. The agreement sets out the guarantor’s legal obligations. In many cases, a guarantee agreement also extends to other conditions under the tenancy, for example, any damage caused to the property.

After referencing has been successfully completed, before moving in

Tenancy agreement

Once the formal referencing has been approved and a moving date agreed a legally binding Assured Shorthold Tenancy Agreement will be drawn up ready for signing by the tenant (and if required the Guarantor) as well as the landlord or their agent. Under no circumstances will the tenancy commence until the Agreement has been signed by all parties.

Security deposit

The Security Deposit will be held and protected under the Housing Act 1996 & 2004 (Tenants Deposits Protection Order) by The Deposit Protection Service (The DPS) in accordance with their Terms and Conditions and at the end of the tenancy, if a dispute arises between the landlord and tenant with regard to the apportionment of any deductions from the deposit, e.g. for costs or compensation for damage, or for breaches of, or failure to comply with the tenant’s obligations and mutual agreement cannot be reached the amount in dispute will not be paid over to either party and the matter shall be referred to The Deposit Protection Service (The DPS) for arbitration

*Holding Deposit terms & Conditions will be supplied